Okay. So we talked, here and here and here and also here about nurses refusing to take patients on their floor, or take report on the patients that have transfer orders.
What do you do when it’s the doctors standing in the way of the transfer?
Last night was pretty traumatic. I clocked in early to help with a new admit who we were all pretty sure was going to the PCU - an MVC who was lethargic and unable or unwilling to answer our questions. “You need to get her out of here,” the day shift nurse who was handing her over to me said. “I’m not sure if she’s snowed or what,” the doctor said, and then rattled off a handful of orders (which he thankfully then went and wrote in the chart).
We also didn’t have a CNA until 11pm, something i didn’t know until 10 because i was running around with Lethargic Lady and getting set up to sink an NG and pass pain meds on Formerly Pleasant but Now Anxious and Nauseated Guy. This is important, because although i did a hurried assessment of Slick, i barely saw him in the first three hours of the shift because i was hanging boluses and changing suction cannisters and passing PRN meds to the other two. This was the third night i’d had Slick, and he looked a little tired and grumpy, but that probably had more to do with him getting yelled at for getting out of bed all day.
See, Slick had a bad habit of getting up out of bed without telling us, and had managed to hurt himself pretty badly one time. “I’m about to tie him up,” the day shift nurse told me in report, frustrated. “He keeps getting up.” At 8pm, Slick looked like he was settled in for a nice night’s sleep, and i did a quick assessment, figured the CNA would tell me if his vitals sucked, and went on to my other patients.
Until one of the other nurses called and had me get in there. She’d found Slick half out of bed, wheezing and exhausted. They’d gotten him back, but she looked up at me when i walked in the room and said in no uncertain terms, “He looks like shit.” And he did. We grabbed vitals: pressure in the 80s over 50s, which is way low for your normal adult and in the basement for someone who’d been in the 160s-180s over 90s-100s the previous two nights and was getting hydralazine every four to eight hours for it. Heart rate was up, respirations were up, skin was cool, temp was down, urine output for the shift was zero and his H&H were dropping like rocks in a bucket. Slick had lost an unspecified but worrisome amount of blood when he’d hurt himself. All of these points added up to one conclusion for those of us on our med-surg floor:
“This guy needs to get out of here,” Experienced Nurse said. “This guy needs to get out of here,” Charge Nurse replied when we told her. “This guy needs to get out of here,” i told the doctors.
“Hang a liter of normal saline,” they replied.
And so it went. At one point we got them to agree that he needed to go to PCU; trouble was, there were no PCU beds available. There was a bed in Critical Care, however. “Cancel the transfer to PCU,” they said. “Just keep a close eye on him.”
(I must stop at this point to let you all know how much my fellow nurses came through for me. They basically took over on my other patients, passing meds and answering my call lights. Florence Nightengale herself must have smiled on me, because my other two patients slept through most of the night. I’ve said it before and i’ll say it again: the night shift is unbeatable on our floor, because they’ve always got your back, and it’s never a problem. Thanks, guys.)
At five twenty in the morning, as saline and blood and all of our other interventions had done nothing to stop my patient’s downward slide, and as the doctors continued to drag their feet, my charge nurse picked up the phone and called the Critical Care charge nurse. I have the feeling that there was almost a nursing mutiny there - at that point, we were inches away from packing up and wheeling him over, orders be damned. I didn’t have to find out, though, because the resident called to check up on Slick.
“Sounds like this guy needs to get out of there,” he said.
I’ve been saying that all night, i thought, but instead said “So we’re transferring him to CCU?” My fellow nurses in the nursing station all stopped and waited, holding their breath. “Yeah, let’s go ahead and do it.” I nodded to them and they all lined up to ask what they could do, because every single one of us wanted him off our floor and into a place where they could monitor him more closely. “Good job,” Experienced Nurse told me as i hung up the phone.
There were several moments of agonized and frustrated conversation last night, because it was apparent to us that Slick was far beyond our level of care. Do we call the critical response team even after the doctors have already said no? Do we keep calling the doctors and harassing them? Do we wheel him over to Critical Care ourselves, consequences be damned?
I kept my cool with the doctors because being snippy wouldn’t make them transfer him any faster, and would have made me look less competent. And hey, i’m not a doctor. But all of my alarms were going off, and all of the experienced nurses’ were, too. “If i’d wanted a night like that,” i exclaimed when i returned from wheeling him over to CCU, “i’d have been a critical care nurse.”
Oh, and a postscript about the MVC who we thought we were sending to the PCU? She’s fine . . . just stubborn. She wasn’t talking because she didn’t want to talk.